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Do you have a question? askFresenius will find the answer – or someone who knows it. How? Our internal knowledge platform uses a self-learning algorithm that automatically sends your question to the right colleague.

askFresenius is our Group-wide knowledge platform. Everyone at Fresenius – from all business segments and regions – can participate. You automatically receive answers to your questions, and make new contacts.

In case you’re wondering: Language is not a barrier, because the translation function lets you translate any question or answer into your language.

You can access askFresenius here:

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askFresenius is now available in the Starmind app

Before, you could only access our internal knowledge platform via your browser on your desktop and cell phone, but now askFresenius is also available within the Starmind app. The obvious advantage: Colleagues who do not always have access to a laptop due to their location, or who do not have a business smartphone, can now easily download the app to their private smartphone.

Why is the app called Starmind and not askFresenius?

Starmind is the name of the software behind askFresenius. Based on artificial intelligence, it feeds the self-learning algorithm and transports our knowledge faster from A to B. askFresenius is now part of the Starmind app, which offers all the advantages of the web version.

How can I download the Starmind app?

On business devices, use the company portal and enter "Starmind" in the search bar. After downloading, you only need to log in to the app once to get unlimited access to askFresenius. 

On private devices the download is similar, the only difference being that instead of the company portal, you use either the App Store (for iOS) or the Google Play Store (for Android). Here, too, the app can be found and downloaded under the "Starmind" name. And so: Log in once, and off you go. 

How does the registration in the app work?

On the login screen, you will be asked to enter the name of the network you want to log in to. Here, please enter "askfresenius" in the text field and then click on "login." You will be redirected to the Fresenius Authentication Portal, where you can select your usual login option. Enter your access data and you are already in askFresenius. 

By the way, you only have to complete the login process once: You remain logged in to the app and can access askFresenius at any time without having to log in again.

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About askFresenius

More information

Would you like more information or an introduction to askFresenius together with your team?

We would be happy to invite you to a webinar in your language. Email us at ask@fresenius.com

External users

You want to access askFresenius, but you don’t work at Fresenius? Sorry, but our global, internal knowledge platform is restricted to Fresenius employees. But who knows? Maybe you will be joining us one of these days. Here are our current job openings.

Sitz der Gesellschaft/Registered Office: Osnabrück
Handelsregister/Commercial Register: Amtsgericht Osnabrück HRA 200234
Persönlich haftender Gesellschafter/General Partner: Onko Service Beteiligungs GmbH
Sitz und Handelsregister/Registered Office: Amtsgericht Osnabrück, HRB 200394
Geschäftsführer/Managing Directors: Dr. Herbert Beer, Doris Frerichs, Dr. Alexander Rehm

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

Sitz der Gesellschaft/Registered Office: Bad Homburg
Handelsregister/Commercial Register: Bad Homburg, HRB 11673
Vorstand/Management Board: Michael Sen (Vorsitzender/Chairman), Pierluigi Antonelli, Sara Hennicken, Robert Möller, Dr. Michael Moser
Aufsichtsratsvorsitzender/Chairman of the Supervisory Board: Wolfgang Kirsch

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

Sitz der Gesellschaft/Registered Office: Bad Homburg
Handelsregister/Commercial Register: Amtsgericht Bad Homburg – HRB 7696
Geschäftsführer/Managing Director: Dr. Ulf Freytag, Stephanie Kratzer

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

KvK-inschrijfnr. / The Netherlands Commercial Register No. 04026005

The information contained in this e-mail message (including any attachments) is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. Any statements and opinions in this message are solely on account of the writer and do not necessarily represent those of Fresenius HemoCare Netherlands B.V. (hereafter: "Fresenius"). If you are not the intended recipient, please notify the sender by return e-mail and delete any copies of this message from your system. Any unauthorized use, dissemination or taking action in reliance on the contents of this message is strictly prohibited and may be unlawful. Fresenius can not guarantee that the information sent and/or received is correct and rejects liability for damages related thereto, as well as for any damages resulting from the improper, incomplete or delayed transmission of this message. Fresenius can not guarantee that the message received has not been intercepted by third parties and/or manipulated by computer programmes used to transmit messages and viruses.

Sitz der Gesellschaft/Registered Office: Bad Homburg
Handelsregister/Commercial Register: Amtsgericht Bad Homburg - HRB 3942
Geschäftsführer/Managing Directors: Dagmar Möller, Andreas Neukam

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

Sitz der Gesellschaft/Registered Office: Bad Homburg, Germany
Handelsregister/Commercial Register: Amtsgericht Bad Homburg - HRB 4223
Geschäftsführer/Managing Directors: Christian Fuchsenthaler, Markus Moll

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

Sitz der Gesellschaft/Registered Office: Bad Homburg, Germany
Handelsregister/Commercial Register: Amtsgericht Bad Homburg - HRB 11852
Aufsichtsratsvorsitzender/Chairman of the Supervisory Board: Wolfgang Kirsch

Persönlich haftender Gesellschafter/General Partner: Fresenius Management SE
Sitz und Handelsregister/Registered Office: Bad Homburg, HRB 11673
Vorstand/Management Board: Michael Sen (Vorsitzender/Chairman), Pierluigi Antonelli, Sara Hennicken, Robert Möller, Dr. Michael Moser
Aufsichtsratsvorsitzender/Chairman of the Supervisory Board: Wolfgang Kirsch

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

Sitz der Gesellschaft/Registered Office: Bad Homburg
Handelsregister/Commercial Register: Amtsgericht Bad Homburg - HRB 7302
Geschäftsführer/Managing Directors: Dr. Ulf Freytag, Dr. Christian Pawlu, Tjerk Schlufter

Der Inhalt dieser E-Mail sowie sämtliche übermittelten Daten und Anhänge sind streng vertraulich. Wenn Sie nicht der vorgesehene Empfänger dieser E-Mail sind, bitten wir Sie zu beachten, dass jede Form der Kenntnisnahme, Vervielfältigung, Weitergabe oder Veröffentlichung der Inhalte dieser E-Mail unzulässig ist. Wir möchten Sie bitten, den Absender telefonisch oder per E-Mail zu informieren und diese E-Mail vollständig von Ihrem System zu entfernen.

This e-mail message is intended solely for the use of the addressee and may contain legally privileged and confidential information. If you are not the intended recipient or his/her representative, please be advised that any dissemination, distribution, copying, or the use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately and please delete this message and all attachments from your computer.

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